Etre Shop

Privacy policy

Data Controller

This privacy policy is operated by Etre Limited (registered number 4552495, "Etre"). Etre's registered office is at Container City Building, 48 Trinity Buoy Wharf, London, E14 0FN, United Kingdom and our trading address is also at Container City Building, 48 Trinity Buoy Wharf, London, E14 0FN, United Kingdom.

Should you wish to contact us with regards to this privacy policy, you may do so by using our online contact form.

This privacy policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by Etre. For these purposes, Etre is the data controller in respect of any personal data we collect.

Any changes we make to our privacy policy in future will be posted on this page.

Etre will not collect any personal information about you unless you have chosen to give it to us. Therefore, this Web Site is structured so that, except where you purchase goods from us and in respect of cookies (see "Cookies", below), you can visit it without either identifying yourself or revealing any personal information about yourself.

Etre will handle all your personal information in accordance with the Data Protection Act 1998 (the "DPA").


Etre will typically collect details provided by you during the course of a transaction with Etre (this may include when you purchase any item from us or sign up to one of our newsletters). The details we will collect may include your email address or postal address and other relevant personal information including details of your purchasing history with us. (Etre does not store the credit or debit card numbers of any payment cards you use when transacting on our websites.) We may also collect information relating to your visits to our web site (see "Cookies" below). We will process this information in order to:

  • respond to an enquiry or to provide you with further information that you may request; or
  • to enter into a contract with you for the purchase of goods supplied by us and to process payments linked to such contracts;
  • to keep a record of transactions we have entered into with you or correspondence with you;
  • to notify you of products, information or services which we feel may be of interest to you, where you have consented to be contacted for such purposes; and
  • to improve our services and to prevent or detect fraud or abuses of our Web Site.

Any personal information collected will be treated as confidential and, save as set out below, Etre will not disclose any of your personal information except with your specific permission.

This personal information may also be used to communicate with you, to support your customer relationship with Etre, to contact you for market research purposes, to ask you to provide us with additional information in order to improve our services, to ensure that content from the Web Site is presented in the most effective manner for you and for your computer and/or to notify you about changes to our products and/or service. In such instances, Etre will always give you the opportunity to opt out of receiving such unsolicited communications.


Etre has tried to create a secure and reliable Web Site for you. Etre has put in place appropriate organisational and technical safeguards and security measures given the nature of the information processed by us.



Keeping your information secure is key to us. Etre does not sell your information to any third party, but in certain limited circumstances Etre may disclose your personal information to:

  • any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985; and/or
  • third parties:
    • if Etre or substantially all of its assets are acquired by a third party, in which case personal data held by Etre about its customers will be one of the transferred assets;
    • if Etre are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety of Etre, our customers, or others; or to investigate or prevent a crime. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; and/or
    • to obtain any professional advice; and/or
    • necessary for the fulfilment of your order including delivery companies and payment agents; and/or
    • with your consent. In these circumstances you will have a choice as to whether we disclose information about you.


Like many web sites, Etre use cookies to provide you with a better service, personalise the display of information for you, to speed up searches and to recognise you when you return to our site.

Cookies are small pieces of information sent by a web server to a web browser which enables the server to collect information from the browser.

Our cookies collect information relating to your IP address, operating system and about your usage of our web site. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies; go to the Help menu on the menu bar of your browser, which should provide you with a range of options in respect of cookies. However, if you select this setting you may be unable to access certain parts of the Web Site. Unless you have adjusted your browser setting so that it will refuse cookies, Etre's system will issue cookies when you visit the Web Site.

To learn more about cookies go to

Access To Information

The DPA gives you the right to access information held about you. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Governing Law

This privacy policy should be construed in accordance with the law in England and Wales.

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