Etre Shop

Receiving our emails

If our emails are winding up in your "Junk Mail" folder for some reason, you can "white list" us (that is, make us a "safe sender") to prevent future emails from enduring the same fate. Choose your email program/website from the list below, for instructions about how to do this:

Hotmail

Hotmail provides two methods of getting the job done. Here's the first...

  1. Click "Options" in the top right corner of the page.
  2. Click "More options" from the resulting menu.
  3. Find the "Junk e-mail" section of the resulting page and click "Safe and blocked senders".
  4. On the next page, click "Safe senders".
  5. Type "newsletters@etre.com" into the "Sender or domain to mark as safe" box.
  6. Click the "Add to list" button.

...and here's the second...

  1. Find and open our confirmation email.
  2. Click on the "Mark as Safe" link next to our email address ("newsletters@etre.com").

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Yahoo! Mail

Yahoo! provides two methods of getting the job done. Both involve adding us to your Address Book. Here's the first...

  1. Click the "Contacts" tab in the top left corner of the page.
  2. Click the "Add Contact" button (found beneath and to the right of the "Contacts" tab).
  3. Fill out the resulting form, typing "newsletters@etre.com" into the "Email" box.
  4. Click the "Save" button.

...and here's the second...

  1. Find and open our confirmation email.
  2. Click on the "Add" link next to our email address ("newsletters@etre.com") to add us to your Contacts list.

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Gmail/Google Mail

Google provides two methods of getting the job done. The first involves creating a filter. Here's how...

  1. Select the "Create a filter" link (found to the right of the Search box at the top of the page).
  2. Type "newsletters@etre.com" into the "From" box.
  3. Click "Next" to take you to the next page of options.
  4. Check the "Never send it to Spam" box.
  5. Click "Create Filter".

...The second involves adding us to your Address Book, like so...

  1. Find and open our confirmation email.
  2. Click on the little downward-pointing triangle/arrow next to the "Reply" button.
  3. Choose "Add Etre Touchy to Contacts List" from the resulting menu.

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AOL Mail

AOL provides two methods of getting the job done. Both involve adding us to your Address Book. Here's the first...

  1. In the "Mail" menu, click "Address Book".
  2. Wait for the "Address Book" window to open, then click the "Add" button.
  3. Wait for the "New Contact" window to open, then type "newsletters@etre.com" into the "Other E-Mail" box.
  4. Make our email address the "Primary E-Mail" address by checking the appropriate box.
  5. Click "Save".

...and here's the second...

  1. Find and open our confirmation email.
  2. Right click our e-mail address ("newsletters@etre.com") and select "Add to Address Book" from the resulting menu.
  3. Click the "Save" button.

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Microsoft Outlook

Outlook provides two methods of getting the job done. Here's the first...

  1. In the "Tools" menu, click "Options".
  2. In the "Preferences" tab, click the "Junk E-mail" button.
  3. Click the "Safe Senders" tab.
  4. Click the "Add..." button.
  5. Type "newsletters@etre.com" into the box.
  6. Click the "OK" button.

...and here's the second...

  1. Find and right-click on our confirmation message.
  2. In the resulting menu, click "Junk E-mail" and then "Add Sender to Safe Senders List".

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Apple Mail

Apple provides two methods of getting the job done. Both involve adding us to your Address Book. Here's the first...

  1. Open "Address Book".
  2. In the "File" menu, choose "New Card" to create a new contact.
  3. Type "newsletters@etre.com" into the "Email" box and you're done!

...and here's the second...

  1. Find and select our confirmation message.
  2. In the "Message" menu at the top of the screen, click "Add Sender to Address Book".

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Mozilla Thunderbird

Thunderbird provides two methods of getting the job done. Both involve adding us to your Address Book. Here's the first method...

  1. Click the "Address Book" button.
  2. Make sure your "Personal Address Book" is highlighted.
  3. Click the "New Card" button and wait for the "New Card" window to open.
  4. In the "Contact" tab, type "newsletters@etre.com" into the "Email" box.
  5. Click the "OK" button.

...and here's the second...

  1. Find and open our confirmation email.
  2. Right click our e-mail address and select "Add to Address Book" from the resulting menu.
  3. Click the "Save" button.

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Other email program/website

The easiest way to make us a safe sender is to add "newsletters@etre.com" to your "Address Book" or "Contact list".

If our messages continue to be sent to your "Junk" folder, please consult your email program/website's "Help" section or contact your Internet Service Provider (ISP) for instructions.

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